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ERC Broadband Customer Support

ERC Broadband takes customer support seriously. If you encounter problems with any of our services, please let us know.

During business hours (Mon - Fri 8:00 am - 5:00 pm EST)* we can be contacted at (828) 350-2415.

After Hours Help Line Toll Free: (866) ERC-7110 (866-372-7110)


Or, if your request does not require immediate follow-up, you can email our support staff by clicking HERE.

* Inclement weather may affect staff office availability.


 ERC Broadband 2011 Holiday Schedule

January 21 Martin Luther King Day
February 18  President's Day
March 29 - 1/2 day  Good Friday
May 27  Memorial Day
July 4  Independence Day
September 2  Labor Day
October 14

 Columbus Day

November 11  Veterans Day
November 28 & 29  Thanksgiving
December 24 - 1/2 day & 25




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